As a direct result of the campaign against the rail service cuts, London Travel Watch, the official passenger watchdog, have commissioned The Railway Consultancy to do a Passenger Survey of users of the South London Line (the service between London Bridge and Victoria via Peckham Rye and Denmark Hill) and the Dartford – Victoria service via Peckham Rye and Denmark Hill. We were expecting to be able to comment on the wording but they did the survey without notice on Thursday. However our protests at the lack of information have prompted them to reopen their online survey, which was closed after one day. Please pass this info. on to any other rail users you know.
If you use these rail services, please go to
www.railcons.castavote.co.uk and follow the instructions to get your survey number to be able to complete the survey card questions. This is what it says:
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If you do not have your survey card to hand and therefore do not have a survey number to enter, please email mailto:info@railcons.com stating whether you use:
* Southern services between London Bridge and Victoria
* Southeastern services between Victoria and Dartford
* Both of the above
* Clapham North underground
A new survey number will be emailed to you.
Thank you
On behalf of London Travelwatch
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if you have had a survey card on the train, and you have any feedback on it or on how it was being conducted or received, please post comments here.
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